Privacy Policy

Privacy Policy for the SynapseGym iOS App

The German version of this privacy policy is legally binding. Translations are for informational purposes only.

As of: January 2025

1. Data Controller

The data controller is:

Balane GmbH Balanstraße 84 81541 Munich Germany Email: contact@balane.tech Managing Director: Jonas David Höttler

2. Principles of Data Processing

SynapseGym was developed with the principle of "Privacy by Design." We do not collect personal data ourselves and do not transmit any of your training data to our servers.

  • All training data remains locally on your device
  • No transmission of training data to our servers
  • No creation of user profiles by us
  • No sharing with third parties by us

3. Local Data Storage

The app only stores the following data locally on your device:

  • Your training progress and statistics
  • App settings (difficulty level, language, etc.)
  • Game saves and reached levels
  • Purchase status for in-app purchases

This data never leaves your device and can be completely deleted at any time by uninstalling the app.

4. Apple App Store & In-App Purchases

Data is processed by Apple when downloading the app and making in-app purchases:

App Store Download

Apple collects data such as your Apple ID, purchase history, and device information during download. This processing is carried out by Apple Inc. in accordance with their privacy policies.

In-App Purchases

SynapseGym offers in-app purchases. These are fully handled via Apple’s StoreKit. We do not receive any payment data from you. Apple processes your payment information in accordance with their privacy policies.

Legal basis: Art. 6 para. 1 lit. b GDPR (Contract performance)

More information: Apple Privacy Policy

5. Apple App Analytics

If you have consented to sharing app analytics in your iOS settings, Apple receives anonymized usage statistics. These include:

  • App launches and usage duration
  • Crash reports
  • Device type and iOS version (anonymized)

This data is aggregated and anonymized by Apple. It is not possible to identify individual users. You can disable this feature at any time in the iOS settings under "Privacy & Security" → "Analytics & Improvements".

Legal basis: Art. 6 para. 1 lit. a GDPR (Your consent to Apple)

6. Contact via Email

If you contact us by email (e.g., for support inquiries), the data you provide (email address, name, message) will be stored by us to process your request.

Legal basis: Art. 6 para. 1 lit. f GDPR (Legitimate interest in responding to your inquiry)

Retention period: The data will be deleted once your request has been processed and no legal retention obligations exist.

7. No Additional Third-Party Services

Apart from the above-mentioned Apple services, SynapseGym does not use any other third-party services that collect data:

  • No own analytics tools
  • No advertising networks
  • No social media integration
  • No cloud synchronization
  • No tracking SDKs

8. Your Rights

You have the following rights regarding your personal data:

  • Access (Art. 15 GDPR): You can request information about your processed data
  • Correction (Art. 16 GDPR): You can request correction of incorrect data
  • Erasure (Art. 17 GDPR): You can request the deletion of your data
  • Restriction (Art. 18 GDPR): You can request restriction of processing
  • Data portability (Art. 20 GDPR): You can receive your data in a common format
  • Objection (Art. 21 GDPR): You can object to processing
  • Complaint (Art. 77 GDPR): You can file a complaint with a supervisory authority

Additionally, you can at any time:

  • Delete all local app data by uninstalling
  • Disable Apple App Analytics in iOS settings
  • Reset app settings

9. Data Security

Since all training data is stored locally on your device, the security of this data is your responsibility. We recommend protecting your device with a passcode or Face ID/Touch ID and performing regular iCloud backups.

10. Responsible Supervisory Authority

The data protection supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision (BayLDA) Promenade 18 91522 Ansbach Germany Phone: +49 (0) 981 180093-0 Email: poststelle@lda.bayern.de Website: www.lda.bayern.de

11. Changes to this Privacy Policy

This privacy policy may be updated with app updates. Significant changes are communicated in the app description in the App Store. The current version is always available on this website.

12. Contact

If you have questions about data protection, you can contact us:

Balane GmbH
Balanstraße 84
81541 München, Germany
Email: contact@balane.tech
Subject: SynapseGym Privacy

Website Notice

A separate privacy policy applies to the SynapseGym website. Here to the website privacy policy

Datenschutzerklärung App | SynapseGym | SynapseGym