Privacy Policy

Privacy Policy for the SynapseGym iOS App

Last updated: January 2025

1. Data Controller

The data controller responsible for data processing is:

Balane GmbH
Balanstraße 84
81541 Munich
Germany

Email: contact@balane.tech
Managing Director: Jonas David Höttler

2. Data Processing Principles

SynapseGym was developed with “Privacy by Design” in mind. We do not collect personal data and do not transmit your training data to our servers.

  • All training data remains locally on your device
  • No transmission of training data to our servers
  • No user profiling by us
  • No sharing with third parties by us

3. Local Data Storage

The app only stores the following data locally on your device:

  • Your training progress and statistics
  • App settings (difficulty level, language, etc.)
  • Game scores and achieved levels
  • Purchase status for in-app purchases

This data never leaves your device and can be completely deleted at any time by uninstalling the app.

4. Apple App Store & In-App Purchases

When downloading the app and making in-app purchases, data is processed by Apple:

App Store Download

Apple collects data such as your Apple ID, purchase history, and device information when downloading. This processing is carried out by Apple Inc. according to their privacy policy.

In-App Purchases

SynapseGym offers in-app purchases. These are processed entirely through Apple's StoreKit. We do not receive any payment data from you. Apple processes your payment information according to their privacy policy.

Legal basis: Art. 6(1)(b) GDPR (contract performance)

More information: Apple Privacy Policy

5. Apple App Analytics

If you have agreed to share app analytics in your iOS settings, Apple receives anonymized usage statistics. These include:

  • App launches and usage duration
  • Crash reports
  • Device type and iOS version (anonymized)

This data is aggregated and anonymized by Apple. Identification of individual users is not possible. You can disable this feature at any time in iOS Settings under “Privacy & Security” → “Analytics & Improvements”.

Legal basis: Art. 6(1)(a) GDPR (your consent to Apple)

6. Contact via Email

If you contact us via email (e.g., for support requests), the data you provide (email address, name, message) will be stored by us to process your request.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in responding to your request)

Storage period: Data will be deleted once your request has been processed and no legal retention obligations exist.

7. No Other Third-Party Services

Apart from the Apple services mentioned above, SynapseGym does not use any other third-party services that collect data:

  • No proprietary analytics tools
  • No advertising networks
  • No social media integration
  • No cloud synchronization
  • No tracking SDKs

8. Your Rights

You have the following rights regarding your personal data:

  • Access (Art. 15 GDPR): You can request information about your processed data
  • Rectification (Art. 16 GDPR): You can request correction of inaccurate data
  • Erasure (Art. 17 GDPR): You can request deletion of your data
  • Restriction (Art. 18 GDPR): You can request restriction of processing
  • Data portability (Art. 20 GDPR): You can receive your data in a common format
  • Objection (Art. 21 GDPR): You can object to processing
  • Complaint (Art. 77 GDPR): You can lodge a complaint with a supervisory authority

Additionally, you can at any time:

  • Delete all local app data by uninstalling
  • Disable Apple App Analytics in iOS Settings
  • Reset app settings

9. Data Security

Since all training data is stored locally on your device, the security of this data is your responsibility. We recommend protecting your device with a passcode or Face ID/Touch ID and performing regular iCloud backups.

10. Supervisory Authority

The supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Germany

Phone: +49 (0) 981 180093-0
Email: poststelle@lda.bayern.de
Website: www.lda.bayern.de

11. Changes to This Privacy Policy

This privacy policy may be updated with app updates. Significant changes will be communicated in the app description in the App Store. The current version is always available on this website.

12. Contact Information

If you have questions about this Privacy Policy, please contact us:

Balane GmbH
Balanstraße 84
81541 München, Germany
Email: contact@balane.tech
Subject: SynapseGym Privacy

Website Notice

A separate privacy policy applies to the SynapseGym website. View website privacy policy

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