Privacy Policy

Privacy policy for the SynapseGym iOS App

The German version of this privacy policy is legally binding. Translations are for information purposes only.

Last updated: January 2025

1. Data Controller

The data controller is:

Balane GmbH Balanstraße 84 81541 Munich Germany Email: contact@balane.tech Managing Director: Jonas David Höttler

2. Data Processing Principles

SynapseGym was developed with the principle of 'Privacy by Design'. We do not collect personal data ourselves and do not transfer any of your training data to our servers.

  • All training data remains locally on your device.
  • No transmission of training data to our servers.
  • No creation of user profiles by us.
  • No sharing with third parties by us.

3. Local storage

The app stores only the following data locally on your device:

  • Your training progress and statistics
  • App settings (difficulty, language, etc.)
  • Save games and reached level
  • Purchase status for in-app purchases

These data never leave your device and can be completely deleted at any time by uninstalling the app.

4. Apple App Store & In-App Purchases

Data is processed by Apple during the download of the app and in-app purchases:

App Store Download

Apple collects data such as your Apple ID, purchase history and device information during the download. This processing is carried out by Apple Inc. in accordance with their privacy policy.

In-App purchases

SynapseGym offers in-app purchases. These are processed entirely via Apple's StoreKit. We do not receive your payment data. Apple processes your payment information according to their privacy policy.

Legal basis: Art. 6(1)(b) GDPR (contract fulfillment)

More information: Apple Privacy Policy

5. Apple App Analytics

If you have allowed in your iOS settings the sharing of app analytics, Apple receives anonymized usage statistics. These include:

  • App launches and usage duration
  • Crash reports
  • Device type and iOS version (anonymized)

This data is aggregated and anonymized by Apple. Identifying individual users is not possible. You can disable this feature at any time in the iOS Settings under Privacy & Security → Analytics & Improvements.

Legal basis: Art. 6(1)(a) GDPR (your consent to Apple)

6. Contact via e-mail

If you contact us by email (e.g., for support inquiries), the data you provide (email address, name, message) will be stored by us to handle your request.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in answering your request)

Retention period: The data will be deleted once your request has been processed and there are no legal retention obligations.

7. No other third-party services

Apart from the Apple services mentioned above, SynapseGym does not use any other third-party services that collect data:

  • No own analytics tools
  • No advertising networks
  • No social media integration
  • No cloud synchronization
  • No tracking SDKs

8. Your rights

You have the following rights regarding your personal data:

  • Access (Art. 15 GDPR): You can request access to the data processed about you.
  • Rectification (Art. 16 GDPR): You can request correction of inaccurate data.
  • Deletion (Art. 17 GDPR): You can request deletion of your data.
  • Restriction (Art. 18 GDPR): You can request restriction of processing.
  • Data portability (Art. 20 GDPR): You can receive your data in a commonly used format.
  • Right to object (Art. 21 GDPR): You can object to the processing of your data.
  • Complaint (Art. 77 GDPR): You can complain to a supervisory authority.

Additionally, you can at any time:

  • Delete all local app data on uninstall
  • Disable Apple App Analytics in iOS settings
  • Reset the app settings

9. Data security

Since all training data is stored locally on your device, the security of this data is your responsibility. We recommend protecting your device with a passcode or Face ID / Touch ID and performing regular iCloud backups.

10. Competent supervisory authority

The data protection supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervisory (BayLDA) Promenade 18 91522 Ansbach Germany Phone: +49 (0) 981 180093-0 Email: poststelle@lda.bayern.de Website: www.lda.bayern.de

11. Changes to this privacy policy

This privacy policy may be updated with app updates. Material changes will be communicated in the App Store listing. The current version is always available on this website.

12. Contact

If you have questions about data protection, you can contact us:

Balane GmbH
Balanstraße 84
81541 MĂźnchen, Germany
Email: contact@balane.tech
Subject: SynapseGym Privacy

Website notice

A separate privacy policy applies to the SynapseGym website. Link to the website privacy policy

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