Privacy Policy for the SynapseGym iOS App
Last updated: January 2025
The data controller responsible for data processing is:
Balane GmbH
Balanstraße 84
81541 Munich
Germany
Email: contact@balane.tech
Managing Director: Jonas David Höttler
SynapseGym was developed with “Privacy by Design” in mind. We do not collect personal data and do not transmit your training data to our servers.
The app only stores the following data locally on your device:
This data never leaves your device and can be completely deleted at any time by uninstalling the app.
When downloading the app and making in-app purchases, data is processed by Apple:
Apple collects data such as your Apple ID, purchase history, and device information when downloading. This processing is carried out by Apple Inc. according to their privacy policy.
SynapseGym offers in-app purchases. These are processed entirely through Apple's StoreKit. We do not receive any payment data from you. Apple processes your payment information according to their privacy policy.
Legal basis: Art. 6(1)(b) GDPR (contract performance)
More information: Apple Privacy Policy
If you have agreed to share app analytics in your iOS settings, Apple receives anonymized usage statistics. These include:
This data is aggregated and anonymized by Apple. Identification of individual users is not possible. You can disable this feature at any time in iOS Settings under “Privacy & Security” → “Analytics & Improvements”.
Legal basis: Art. 6(1)(a) GDPR (your consent to Apple)
If you contact us via email (e.g., for support requests), the data you provide (email address, name, message) will be stored by us to process your request.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in responding to your request)
Storage period: Data will be deleted once your request has been processed and no legal retention obligations exist.
Apart from the Apple services mentioned above, SynapseGym does not use any other third-party services that collect data:
You have the following rights regarding your personal data:
Additionally, you can at any time:
Since all training data is stored locally on your device, the security of this data is your responsibility. We recommend protecting your device with a passcode or Face ID/Touch ID and performing regular iCloud backups.
The supervisory authority responsible for us is:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Germany
Phone: +49 (0) 981 180093-0
Email: poststelle@lda.bayern.de
Website: www.lda.bayern.de
This privacy policy may be updated with app updates. Significant changes will be communicated in the app description in the App Store. The current version is always available on this website.
If you have questions about this Privacy Policy, please contact us:
Balane GmbH
Balanstraße 84
81541 München, Germany
Email: contact@balane.tech
Subject: SynapseGym Privacy
A separate privacy policy applies to the SynapseGym website. View website privacy policy